You may be charged a cross border transaction fee if your transaction takes place in a different country from the one where your card was issued. This cross border transaction fee is being charged by the issuing bank. You may refer to the terms and conditions for your card or contact the issuing bank for more information.If you have been charged an extra fee, you can contact our email service@heibaidiao.com.

Wir akzeptieren PayPal, Visa®, MasterCard
Unsere Server verschlüsseln alle übermittelten Informationen. Sie können daher sicher sein, dass Ihre Kreditkarteninformationen sicher aufbewahrt werden.

There are many possible reasons for a credit card not being accepted:

1. The card is expired.

2. You have reached or exceeded your credit limit.

3. You have exceeded your daily charge limit.

4. A computer at either end of the transaction is having technical problems.

If you have problems submitting your credit card payment you can contact Customer Service for help. When you contact Customer Service you may be asked for any error message numbers you received, as well as the reference number seen in the shopping cart.

Kostenloser Versand HBADA bietet kostenlosen Versand für alle Bestellungen in den verfügbaren Regionen und es ist kein Mindestbestellwert erforderlich.

Hipping region The following countries/regions can ship: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia,, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Serbia, Spain, Sweden.

Once your order has been handed over to the carrier for delivery, you will receive a Shipment Confirmation email.
Delivery will take 5 business days after the order has shipped.
You can track your order on this website:https://www.17track.net/en

Your submitted order is sent to our warehouse for shipping immediately so we are unable to amend your order. If your package could not be successfully delivered, it will be returned to the warehouse and a credit will be made to your payment method.

Unsere Rückerstattungsrichtlinien finden Sie hier. Rückerstattungsrichtlinien

Bestellungen für vorrätige Artikel werden sofort nach Ihrer Bestellung und Abschluss Ihrer Zahlungsabwicklung an unser Lager zum Versand gesendet. Um eine Stornierung nachbestellter Artikel anzufordern, wenden Sie sich bitte an service@heibaidiao.com.

If you're dissatisfied with an item you have received, you may contact service@heibaidiao.com
For details on items eligible for return, how to process a return, and refund information, see RETURN POLICY.

Free replacement or money back for any reason within 30 days, 36 months on parts. Any dissatisfaction with our products, please contact us at first, we will do our best to solve the problem for you.Aesthetic defects and damage due to misuse of the chair are not covered.